Hello and welcome to the November edition of our Newsletter. The end of the year is fast approaching and what a year it has been. We’ve had some really exciting updates, including major development in our software Clobba RT is LIVE FOR TEAMS! Read more below. To feature in our next newsletter please get in touch, we love to collaborate and want to hear from you.
Dates for the diary
30th Nov-4th Dec AMAZON RE:INVENT – online event. Are you attending? Get in touch and let us know!
KIGALI is coming…
To make a success of this new way of working organizations need robust and adaptable reporting and
management tools. Keep an eye on our social media for updates coming very soon!
New Partner Announcement
Code Software has partnered with Avoira.
Avoira has an unrivalled breadth of portfolio and is a long-established, renowned, and trusted specialist provider from the communications industry – supplying fluent technology solutions to UK businesses. Their expertise spans consultancy, sales, installation, and maintenance services across the communication spectrum: from unified communication and collaboration systems and hardware, CX solutions and cloud services, to Wi-Fi networks, IT services, two-way radio systems and security.
Want to partner with Code? Click here
Clobba feature updates Live stats for Microsoft Teams
If you are using Microsoft Teams including Call Queues and Auto Attendants Clobba RT now supports live presence reporting and call stats!
What does this include?
- Active calls monitor
- Agents logged on monitor
- Available agents monitor
- Presence status displayed in a dashboard to which filters can be applied
Queues filtering on dashboard
We now have Queues filtering available on relevant monitors for Microsoft Teams presence.