Tools to help you work smarter with Microsoft Teams, Skype for Business, Cisco, Amazon Connect and other Unified Communications platforms
EET Group
Microsoft Teams Hybrid Reporting and Analytics for a Blooming Hybrid-Work Set Up.
With Microsoft Teams, Cisco, Amazon Connect and other business communications platforms, your geographically distributed, hybrid working organization can work, collaborate and thrive together. But only if you know how effectively your teams and remote workers are using your UC platform.
Clobba puts your finger on the pulse of your connected organization. This easy-to-use suite of monitoring and analytical tools provides insights into user-adoption trends, call quality, employee productivity, call costs and much more. Clobba helps you turn your MS Teams platform into a powerful environment for joined-up business-building.
Other communications platforms we support:
See Clobba in action for Microsoft Teams
See how you can take control of Microsoft Teams with Clobba, monitor performance, analyse usage and reduce costs company wide
Clobba demo on reporting and MS Teams analytics
Teams Call Queue reporting and Auto Attendant monitoring
Monitor team capacity and improve productivity with lower costs levels with Clobba on the world’s most popular UC platforms
Clobba and its modules tell you just about everything you need to know about your UC and C environment, from headset usage through to detailed DID number management.
The core historical reporting and analytics functionality of the Clobba application are supported by five add-on modules that broaden its scope even further.
Clobba VR, our voice-recording solution, can also function as a standalone application.
Click any logo to find out more about each module
Easy-to-use Advanced Reporting and Analytics tool to maximise your business's Comms Platforms investment
Clobba cuts through the fog that cloaks UC&C activity. Now you really can see who is doing what, where, and when – and how effectively they’re doing it.
Clobba is your own fully customisable window on an organization that could easily become the most efficient and collaborative in your sector. Clobba can save you money, increase your productivity and improve customer satisfaction levels.
Increase User Adoption
- Monitor trends in user adoption across all aspects of your platform
- Highlight areas for further education and training
Manage User Experience
- Monitor call quality, identify any problems, know what needs fixing
- Check who’s using certified headsets and devices
- Drill down into team and individual detail to identify root cause of poor quality
Multi-Lingual Software
- Clobba is available in several languages: French, Spanish, German, Dutch and Danish
Improve Productivity
- Translate expected efficiency gains into improved customer-service KPIs
- Understand how your UC technologies are creating a more efficient workplace
- View metrics of call-handling times to improve resource planning
Capacity Planning
- Analyze SIP-trunk utilization across multiple locations
Easier Cost Management
- Understand call usage to gain tighter control over costs
- Apportion call costs for easy cross-company billing
Reduce Abuse and Time Theft
- Check that staff are using the technology for legitimate purposes
- Use budget thresholds and alerts to control costs and eliminate external fraud
- Improve call resolutions for a better customer experience
