Reporting, analytics, management and recording tools for Microsoft Teams

We have 10 years’ experience in delivering solutions for Unified Communication environments, improving productivity, collaboration and user adoption while also delivering cost savings to our clients with historical and real-time data available via dashboards, pre-defined or bespoke reports.

We have 10 years’ experience in delivering solutions for Unified Communication environments, improving productivity, collaboration and user adoption while also delivering cost savings to our clients with historical and real-time data available via dashboards, pre-defined or bespoke reports.

Our Technology Partners

The Clobba suite of tools enables:

Our Products

Lying at the heart of what we do, Clobba is our CDR based reporting and analytic tool. It is the work horse with which all the additional modules are dependent upon and must be in place for them to work (Other than our voice recorder – Clobba VR which can work standalone).

Simple to use, Clobba delivers valuable insights into your UC platforms performance and productivity, it drives user adoption and increases user experience whilst reducing costs and improving efficiencies. The emphasis is on quick, easy access to relevant information and the automation of many of the reporting tasks. We understand that the IT Manager is going to have very different requirements heads of business and a ‘one-size-fits-all’ reporting solution is just not suitable for the modern workplace.

Supporting Clobba are the additional modules, all accessible via a single application to manage multiple elements within your UC environment.

Here is a brief snapshot of the core features of the Clobba suite and how your data could be visualised

If you’re using Teams Auto Attendants and Call Queues take a look at the Clobba suite of software and how it can ensure you are making the most out of your ‘lite’ Contact Centre.

What our Customers say

“Nissan have been happy customers of Code for a number of years and have seen their products evolve and mature. Code customer support is the best I’ve ever encountered: instant and highly skilled. I would have no hesitation in recommending Code and their product suite to anyone.”
Rory Donnelly
CIO
Nissan Ireland
“We have been working with Code since 2015 and it has been a privilege from the very beginning – for us and our customers. Code Software has a very customer centric approach to development, highly qualified and responsive support and the entire suite of software brings great value to IT and business at a very fair price.”
Per Hesthaven
CEO
UC Change
“Up until now, the foray into Teams telephony and queues was a proof of concept. The addition of Clobba and Clobba RT proved for us the concept for full cloud telephony. The business has now approved the decommissioning of on-prem telephony and a full move to Teams telephony.”
Nick Gatt
Director of IT
SSAFA
“We manage in excess of 100,000 DIDs across hundreds of ranges with Clobba RM which has significantly reduced the administration resource required from our global telecoms team. Not only did Clobba RM pay for itself in a matter of months, but we now have confidence in the integrity of the DID details across the entire organization.”
Stephen Cronin
Manager
European UC
“Code have been supplying our reporting and management tools for over 5 years and we couldn’t be happier with the product and the team over at Code. They followed us on our journey from SfB to Teams and Clobba has tangibly reduced costs and improved productivity throughout the entire organisation.”
Paul Cornish
UC Architect, Merlin Entertainments Group

Take control of a business that collaborates digitally

If you don’t know how your entire Unified Communications environment is performing, you’re working blind. You don’t have the data to show whether customer service levels are up or down. You can’t tell if your problem fixes are working. And you’ve no idea how well remote and hybrid workers are performing.

We can help you get a grip on your Unified Communications. Our management tools – Clobba (for MS Teams, Skype for Business, Cisco, Cisco WebEx, Amazon Connect, Avaya, Mitel, IPC, Speakerbus, Jabra, Epos and Poly) and Kigali (for Amazon Connect) – make it easy to monitor, analyse, and report on performance of just about any aspect of UC platform usage, including SIP trunks, DIDs, and technology take-up.

Clobba and Kigali give you the information you need to improve the performance of individual workers, teams, business units, or your entire organisation.

Business-boosting tools for users of UC platforms

We help thousands of organisations get more from their investment in Unified Communications.

UC Systems Integrators and Managed Service Providers: partner with us for an effortless way to add even more value to your UC services and proposition

Supported Device Partners