UC reporting can assist in driving user adoption, maintaining the highest levels of call quality, increasing employee productivity, reducing costs and increasing efficiencies within your UC&C environment from headsets to SIP trunks to DID ranges all with a single modular application.
Quick and easy access to relevant data is achieved through analytics, search based reporting, dashboards, trend monitors and on screen data dissection.
With Educational institutes around the world implementing home schooling due to Covid-19, platforms such as Microsoft Teams are being widely deployed.
Visibility of use has become essential to ensure a level of continuity and engagement for students.
Many healthcare institutions are rapidly changing the way they are working with the introduction of remote consultations using UC to deliver a more efficient and safer way of working. Communication between healthcare professionals uses technology to efficiently collaborate which requires the highest levels of UC delivery. This can all be monitored by Code’s software which delivers details on:
Continuity is essential for Government organizations which must be accessible and lines of communication open regardless of any changes in working arrangements. UC is playing a major role in delivering the infrastructure to achieve this but visibility is required to ensure that service levels and collaboration are being achieved. Code’s solutions assist Government organizations by reporting and analyzing on:
With the sudden need for many employees to work from home many organizations have rapidly deployed UC platforms such as Microsoft Teams. However this now presents concerns about business continuity and the ability to view activity from the home workers. Code’s software is ideal in this situation delivering details on:
Code’s software can take feeds from multiple data sources such as UC platforms and Dealer Board solutions, as such it is a single application delivering visibility across your entire organization. Specifically Code’s solutions can benefit finance sector customers through:
Clobba and its modules tell you just about everything you need to know about your UC&C environment, from headset usage to DID number management.
The core reporting and analytics of the Clobba application are supported by five add-on modules that broaden its scope.
Two of the supporting modules – Clobba VR and Clobba CM – can function as standalone applications.