Cloud-based reporting, analytics, management and recording tools for Microsoft Teams and M365
With a solid decade of expertise in providing top-tier solutions for Unified Communication environments, we specialize in enhancing productivity, collaboration, and user adoption. Our innovative approach also delivers significant cost reductions to our clients.
Users can access both historical and real-time data through intuitive dashboards and can choose from a range of pre-defined reports or opt for customized solutions to meet specific needs.
The Clobba suite of cloud-based tools offers:
- Advanced reporting and analytics: Gain deep insights into your team's communication patterns and efficiencies.
- Real-time and historical wallboards: Visualize data dynamically to monitor current operations and review past performance.
- DID range management: Efficiently manage and allocate Direct Inward Dialing numbers across your organization.
- DID number provisioning: Streamline the assignment and control of phone numbers with ease.
- Voice recording for Microsoft Teams: Ensure best in class customer service and quality control with integrated recording capabilities.
- Microsoft Teams configuration: Tailor Microsoft Teams settings to fit your organization’s specific requirements.
- Microsoft 365 lLicense management: Optimize your software investment with efficient license allocation and management.
- Call queue and auto aAttendant configuration: Improve customer interaction with effective call management tools.
- Enhancing user adoption: Drive widespread acceptance and use of new technologies with strategic adoption practices.
- Maintaining call quality: Continuously monitor and manage call standards to support excellent communication.
- Boosting employee productivity and cCollaboration: Leverage tools that help your team work more efficiently and cohesively.
- Optimizing SIP Trunk utilization: Maximize the efficiency of your SIP trunk resources to ensure reliable communication.
- Managing call costs: Keep your communication expenses under control with targeted cost management strategies
Our esteemed technology partners iInclude:
Our core product, Clobba:
At the heart of our suite, Clobba stands out as our flagship SaaS-based CDR reporting and analytics too This vital tool serves as the foundation for all additional modules, enabling comprehensive management of your UC environment—except for our voice recorder, Clobba VR and Clobba License Adoption, which can operate independently.
Clobba is renowned for its user-friendly interface, providing instant access to crucial data that boosts operational efficiency and enhances decision-making processes. Our platform is designed with the understanding that IT Managers and business heads have distinct needs. Hence, we offer flexible and tailored reporting solutions that are adaptable to the unique dynamics of any modern workplace.
Additional modules supported by Clobba: All modules are integrated within a unified application, allowing for seamless management of various UC environment elements without the need for multiple tools.
Here is a brief snapshot of the core features of the Clobba suite and how your data could be visualised
If you’re using Teams Auto Attendants and Call Queues take a look at the Clobba suite of software and how it can ensure you are making the most out of your ‘lite’ Contact Centre.
What our Customers say
“Nissan have been happy customers of Code for a number of years and have seen their products evolve and mature.
Code customer support is the best I’ve ever encountered: instant and highly skilled. I would have no hesitation in recommending Code and their product suite to anyone.”
Nissan Ireland
“We have been working with Code since 2015 and it has been a privilege from the very beginning – for us and our customers.
Code Software has a very customer centric approach to development, highly qualified and responsive support and the entire suite of software brings great value to IT and business at a very fair price.”
UC Change
“Up until now, the foray into Teams telephony and queues was a proof of concept.
The addition of Clobba and Clobba RT proved for us the concept for full cloud telephony. The business has now approved the decommissioning of on-prem telephony and a full move to Teams telephony.”
SSAFA
“We manage in excess of 100,000 DIDs across hundreds of ranges with Clobba RM which has significantly reduced the administration resource required from our global telecoms team. Not only did Clobba RM pay for itself in a matter of months, but we now have confidence in the integrity of the DID details across the entire organization.”
European UC
“Code have been supplying our reporting and management tools for over 5 years and we couldn’t be happier with the product and the team over at Code. They followed us on our journey from SfB to Teams and Clobba has tangibly reduced costs and improved productivity throughout the entire organisation.”
Take control of a business that collaborates digitally
If you don’t know how your entire Unified Communications environment is performing, you’re working blind. You don’t have the data to show whether customer service levels are up or down. You can’t tell if your problem fixes are working. And you’ve no idea how well remote and hybrid workers are performing.
We can help you get a grip on your Unified Communications. Our cloud-based management tool Clobba (for MS Teams, Cisco, Cisco WebEx, Amazon Connect, Avaya, Mitel, IPC, Speakerbus, Jabra, Epos and Poly) – makes it easy to monitor, analyse, and report on performance of just about any aspect of UC platform usage, including SIP trunks, DIDs, license management and technology take-up.
Clobba gives you the information you need to improve the performance of individual workers, teams, business units, or your entire organisation.
Business-boosting tools for users of UC platforms
We help thousands of organisations get more from their investment in Unified Communications.
- End users learn so much more about the way they and their remote workers operate
- Everyone enjoys the same level of world-class technical support
UC Systems Integrators and Managed Service Providers: partner with us for an effortless way to add even more value to your UC services and proposition
