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News & Blogs
Will the Queues app for Teams be enough for your business?
Will the Queues app for Teams be enough for your business? Microsoft Teams Voice has exploded in popularity as one of the leading unified communications
Transforming CX: Power Up Your Lite Teams Contact Center with Clobba – new webinar on 8th May!
We’re pleased to announce our latest webinar, taking place on 8th May 2025. Join Code’s CEO, Mark Armstrong as he explains how to unlock the
What is the Queues app for Microsoft Teams?
What is the Queues app for Microsoft Teams? Before the Queues app for Microsoft Teams launched, we analyzed the features and use cases of Microsoft’s
Introducing the Call Queues Teams App
Introducing the Call Queues Teams App The Call Queues module available in Clobba Flex has been steadily gaining popularity among queue supervisors since its release
Navigating Microsoft Price Increases with Clobba License Adoption
Navigating Microsoft Price Increases with Clobba License Adoption Understanding the Impact of Microsoft Price Increases Microsoft’s recent announcement of a 5% price increase on certain
Symity joins Code Premier Partner Program
Code Software is proud to announce Symity as the latest member of our Premier Partner Program Code Software, a global leader in providing reporting, management,
What is Productivity in a UC environment?
“Productivity” is a buzzword that gets thrown around in almost every industry. But what does it really mean in practice, especially for businesses looking to
Transitioning to Microsoft Teams: Benefits and Challenges
When deciding whether to move from a legacy platform to MS Teams or to keep using the existing one, you need to thoroughly research the
Native MS Teams admin center Vs. Clobba: a comparison
With Microsoft Teams racking up over 320 million users moving into 2024, it’s obvious that IT teams must put in a lot of hours and
Microsoft Teams calling for Front Line Workers
Microsoft announced last week a raft of new features for retail workers, one of which enables businesses to connect a calling plan to a Front
Creating a ‘lite’ Contact Centre using Microsoft Teams Auto Attendants, Call Queues and Clobba
Step 1: Assess Your Contact Center Needs Define Agent Roles: Clearly outline the roles of each team member, designating agents, supervisors, and administrators. Call Handling
Unravelling the Hidden Costs of Unassigned Copilot Licenses
The excitement is palpable as Microsoft 365 Copilot went General Availability on November 1st, 2023. The good news is that if your business already uses Microsoft 365
