Newsletter – Q1 2022
March 31, 2022
We’ll start with a thank you Q1 has been a record quarter for us so I would like to start by saying a big thank you to our partners and customers for their continued support,
Category: Clobba
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Supporting Local Government in Achieving Greater Efficiencies
January 11, 2022
Written by Kieran Mullins – Partner Business Manager As we all are aware, the last two years has seen a huge increase in demand on the services offered by our local government organisations across the
The rise of hybrid working
June 30, 2021
The rise of hybrid working Covid has altered many things for us at work and in our personal life. Homeworking has become the norm and more companies are establishing new ways to adhere to this.
Local Government – Maintaining Customer Service, Effectiveness and Efficiency
January 28, 2021
Whilst 2020 was very much an unprecedented year, 2021 is pretty much precedented and the ‘new normal’ is not feeling so new anymore. Rewind 10 months or so and the challenge that faced almost every
Callbacks
August 3, 2020
We’ve added a small feature to Clobba so that it now has separate filters on all relevant monitors for Response Groups (Auto Attendants) and Queues for Microsoft Teams.
Adapting to the use of UC&C
April 21, 2020
Written by Jacob Elliott (Partner Account Manager) (These questions are here to make you think, however if you want to send in your responses, we’d love to hear from you) Ever been in an email
Microsoft Teams Queues and Auto Attendant Reporting with Clobba
April 21, 2020
With the widespread deployment of Teams as a complete voice solution many organizations are using the Queue and Auto Attendant features. As native features of Teams they offer a basic solution to call routing and
Monitoring Remote Workers on Microsoft Teams for Business
March 24, 2020
From my personal experience, I can say that the pandemic has truly changed what working from home looks like in 2023. On top of this, from a business perspective, hybrid and multi-locational teams management has
Business Continuity with the Connected Workforce
March 23, 2020
We are certainly seeing unprecedented times at the moment from the extreme of mass panic to the rather blasé attitude of it’s not going to affect me.
Home Working
February 27, 2020
What with all the inclement weather recently and the threat of the Corona virus sweeping the globe, we could all be forgiven for wanting to avoid travelling into the office and hunkering down at home
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