ClobbaDM – Summary and drill through on use of Teams Certified Devices and WiFi usage

With the increase in homeworkers comes the temptation to use those Air Pods or Gaming headset when making a call instead of the Teams certified devices they have been issued with.

In addition the use of Wi-Fi calling has grown exponentially with the employees being typically outside of the corporate network. Use of both N.A.D.’s and Wi-Fi can cause a degradation in call quality resulting in a reduction in user experience and overall satisfaction with Teams.

The latest addition ClobbaDM (Device Manager) delivers visibility of the % of user of None Approved Devices (N.A.D. – None Teams Certified devices) and the % of Wi-Fi calls, from here drill through to get individual users and calls details ensuring the investment in those Certified Teams Devices has not been in vain.