With the widespread deployment of Teams as a complete voice solution many organizations are using the Queue and Auto Attendant features. As native features of Teams they offer a basic solution to call routing and

From my personal experience I can say that my home working routine is a country mile away from what it was 2 weeks ago. I now find myself sat across the table from my wife

As Teams continues to mature, and features and updates are announced on an almost weekly basis, the Microsoft suite for UC and collaboration, arguably has a solution for every business.