Stop managing DIDs with spreadsheets – webinar
March 31, 2022
Update – the recording of the webinar is now live, click on the video link below to watch. Join our latest webinar on Wednesday 27th of April, 10am and 4pm GMT
Category: Clobba
Case study – SSAFA
January 31, 2022
Nick Gatt, Director of IT at SSAFA explains a little about his journey with Clobba and how it’s helping this important Armed Forces charity. Our customer“Up until now, the foray into Teams telephony and queues
Supporting Local Government in Achieving Greater Efficiencies
January 11, 2022
Written by Kieran Mullins – Partner Business Manager As we all are aware, the last two years has seen a huge increase in demand on the services offered by our local government organisations across the
Code Software Review – 2021
December 20, 2021
Welcome from Mark Armstrong, Code CEO and Co-founder Hello to all our partners and customers around the world, as 2021 draws to a close we have compiled this review of the year to highlight what
The rise of hybrid working
June 30, 2021
The rise of hybrid working Covid has altered many things for us at work and in our personal life. Homeworking has become the norm and more companies are establishing new ways to adhere to this.
Local Government – Maintaining Customer Service, Effectiveness and Efficiency
January 28, 2021
Whilst 2020 was very much an unprecedented year, 2021 is pretty much precedented and the ‘new normal’ is not feeling so new anymore. Rewind 10 months or so and the challenge that faced almost every
Callbacks
August 3, 2020
We’ve added a small feature to Clobba so that it now has separate filters on all relevant monitors for Response Groups (Auto Attendants) and Queues for Microsoft Teams.
Adapting to the use of UC&C
April 21, 2020
Written by Jacob Elliott (Partner Account Manager) (These questions are here to make you think, however if you want to send in your responses, we’d love to hear from you) Ever been in an email
Microsoft Teams Queues and Auto Attendant Reporting with Clobba
April 21, 2020
With the widespread deployment of Teams as a complete voice solution many organizations are using the Queue and Auto Attendant features. As native features of Teams they offer a basic solution to call routing and
Monitoring Remote Workers on Teams & Skype for Business
March 24, 2020
From my personal experience I can say that my home working routine is a country mile away from what it was 2 weeks ago. I now find myself sat across the table from my wife
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