Blogs

UC News, Business Technology and Reviews

Read our latest blogs below

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Do we use new Collaboration for the way it was intended?

When Microsoft changed their focus for their main communication platform to Teams, a big shift in the way we approached UC platforms happened. In recent years, it was not unusual to use a communication platform such as Skype for Business across a business to let employees communicate internally and remotely. These platforms were great, as

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Working from home is so 1990s

15 years ago, Microsoft shook the roof at Enterprise Connect with the announcement of Office Communications Server and the concept of “unified communications”.  I was fortunate to be a part of the start of this revolution.  The internet was just getting its running feet and what is the internet, but cheap, ubiquitous communication.  The components

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Commsverse Online 6th-9th of July

Over the last month we have been working on getting our presentations and exhibitor page ready. As silver sponsors we have put together three separate speaker sessions to discuss Clobba and the different elements it has to offer. Why come to Commsverse? Commsverse is a dedicated Microsoft Teams event which has a range of speaker

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Social Sessions with Mike Gannotti Episode 5 – Steve Bruno

See the latest episode of social sessions with Mike Gannotti from Microsoft and our very own Steve Bruno! This episode discusses the homeworking environment and the need for in depth analytics for companies to manage workers remotely. https://www.youtube.com/watch?time_continue=219&v=4S38FeY9RIY&feature=emb_logo  Find our reporting and analytics solutions here: https://www.codesoftware.net/solutions/   Find more information about our Microsoft solutions here:

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Remote Working – What’s next?

Written by Kieran Mullins (Partner Business Director) World events have expedited the adoption of remote working as a general practice which has resulted in many of us taking part of one in the largest tech revolutions of recent times. Of course, the technical capabilities for remote working have been around for a while, but it

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Bluechess Consulting Partners with Code Software

Code is excited to announce our new Partnership with Bluechess! Who are Bluechess Consulting? Bluechess Consulting, a Bluechess Group Ltd company is an innovative Cloud Business Management Solutions and Training company that prides itself on using the latest market leading technologies and processes to support small-to-medium sized businesses with their business and digital transformation programmes

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Code Security

Here at Code we take security very seriously and understand that our customers demand the highest levels with no compromise. Our product, Clobba, is regularly subjected to penetration testing by third parties and we have just completed our latest test conducted by ECSC which Clobba passed, being free from any high risk vulnerabilities. The purpose

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Adapting to the use of UC&C

Written by Jacob Elliott (Partner Account Manager) (These questions are here to make you think, however if you want to send in your responses, we’d love to hear from you)  Ever been in an email trail that goes on and on, with people replying all collaborating with feedback and ideas? Does this same email chain

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Microsoft Teams Queues and Auto Attendant Reporting with Clobba

With the widespread deployment of Teams as a complete voice solution many organizations are using the Queue and Auto Attendant features. As native features of Teams they offer a basic solution to call routing and handling which can be a cost-effective alternative to 3rd party contact centre solutions. Call Queues can provide a greeting message,

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Code Continues Expansion in US & UK

To facilitate Codes continued growth in US and UK we are pleased to welcome on board Steven Bruno as US Director of Business Development and Jacob Elliott as UK based Partner Account Manager. Bruno joins Code from Poly with over 20 years’ experience in the telecoms and UC space including positions at Microsoft, Dimension Data

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Monitoring Remote Workers on Teams & Skype for Business

From my personal experience I can say that my home working routine is a country mile away from what it was 2 weeks ago. I now find myself sat across the table from my wife whilst my 2 boys (11 and 14) charge round the house winding each other up instead of diligently home schooling.

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Business Continuity with the Connected Workforce

We are certainly seeing unprecedented times at the moment from the extreme of mass panic to the rather blasé attitude of it’s not going to affect me. Regardless of which camp you sit in there is a very real need for businesses to continue operating as near to ‘business as usual’ as possible. Unified Communications

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