Cirencester, United Kingdom, 15th May 2019. Code is a global supplier of reporting, monitoring and analytic software within the Unified Communications industry. Founded in 2013 it has grown year on year with offices in UK, US and Romania to support its international customer base. Code recently achieved the Advanced Technology Partner status within the APN (AWS Partner Network) for its interoperability with Amazon Connect.
UC Analytics: Support for Amazon Chime
UC Analytics (UCA) is a real-time reporting solution that provides meaningful data on how your organization is using Amazon Chime and where to focus adoption activities to assist end-users. Information is displayed in dashboards and automated reports which can be configured to meet individual users’ specific requirements. The role-based security policies restrict access to specified data, and pro-active alerts automatically notify when user defined thresholds have been met.
Mark Armstrong, Code Software CEO said “Following recent major announcements from AWS, it is clear they are committed to presenting the market with a credible, Enterprise-ready collaboration solution. We are delighted to be joining AWS on this journey from a very early stage making the Amazon Chime experience as productive as possible for end users.”
“As we continue to add features to Amazon Chime for our customers it is important that they understand how their teams are using the service and the clear benefits with regards to total cost of ownership” said Sid Rao, GM of Amazon Chime.
Incorporating Code’s wealth of knowledge into the Amazon Chime user experience means the operational challenges facing organizations are addressed quickly and simply. UCA ensures that the deployment and on-going usage of the service is manageable, measurable, and productive.
Code is a technology company delivering solutions for Unified Communications including analytics, reporting, recording, billing, and general management. As a global company our goal is to assist companies in optimizing their investment in UC. We also cooperate with our network of partners to become a trusted and valued part of their eco-system. We have installations in 5 continents ranging from SMEs to multi-national, global enterprises.
Related web page: https://www.codesoftware.net/amazon-chime-analytics