Skype for Business Reporting
Skype for Business is a market leading communications and collaboration tool from Microsoft available anywhere there’s internet and on multiple devices. Engaging in any new technology can quickly become over whelming but with UC Analytics you have a Skype for Business reporting tool to make it manageable, measurable and productive.
Using voice, video, IM, conferencing, screen sharing and file transfers from a single application presents many benefits including cost savings and maximizing productivity. In reality though, if the users are not adopting the new technology many of the benefits will not be realised which is where the requirement for a Skype for Business reporting solution and accurate Skype for Business billing becomes a necessity.
UC Analytics gives 360° visibility of your Skype for Business consumption. It delivers only relevant information through its configurable dashboards, wall boards and automated reports ensuring your investment in time money and resources is delivering the business benefits you expected. The key reporting areas are User Adoption, Employee Productivity, Call Quality, Capacity Planning, Cost Management and Control and Skype for Business Billing.
An effective Skype for Business monitoring strategy will result in increased business productivity, operational efficiencies, improved employee adoption and satisfaction and that cost savings are being realised. In addition, an insight of call quality and capacity issues with the historical reports and the use of system alerts enables you to pre-actively monitor service anomalies through to root cause analysis.
whether you are a large, global corporate or small to medium size business we have the Skype for business monitoring solution and Skype for Business billing solution to drive the consumption of UC, reduce cost and monitor call quality. Contact us now for a free demonstration or trial.